RUN RUN RUN! I took my Hummer H3 here to get a transmission diagnostic. It was shifting just fine but the service light came on with a torque converter code. After they took a look at it they called me and told me I needed a whole new transmission and that it was going to be about $5,000. I told them it was shifting just fine and I wanted to get a 2nd opinion (which they were not happy about). I took it to a transmission shop in Middletown where they found my transmission line was leaking at the fitting going into the radiator. That I was about a quart or 2 low on transmission fluid. (Mr Transmission failed to see this) They said my transmission was absolutely fine and did not need to be replaced. They also told me Mr Transmission was overcharging me by about $1500 on a new transmission. After fixing the leak, topping off the fluid, the Middletown shop suggested I go ahead and replace the sensor and valve body. Total of $1200 in repairs. Bottom line: Mr Transmission is a rip off and they don’t care about their customers. My advice: go to another shop that’s actually honest, cares about their customers and isn’t overcharging out the wazoo.
Hi Joshua, we do not have a record of you coming to our shop. Was this review left for another location? We always strive to exceed our customers’ expectations. We are sorry your experience did not meet the Mr. Transmission standards. Would you mind leaving this review on the correct page? Every location is individually owned and operated.
- Mr. Transmission - Milex Complete Auto Care - Louisville