Hello, My Name is Brad Buford. I wanted to take the time to share my experience with Mr Transmission at 3014 Hunsinger Lane, Louisville, KY.I have a 2003 Buick LeSabre, and the transmission was periodically slipping, & jerking. I took my vehicle to Mr Transmission and the customer service was phenomenal . Jimmy & Danny were AWESOME with the way they both communicated with me; they are both TRUE professionals. My Buick took some time for the transmission specialist to figure out what was causing the problem(s). I picked up my vehicle the first time & still noticed it was doing one of the two issues I initially complained about...I immediately called back and spoke to Jimmy, and Danny. I took the car back in, the transmission specialist went through a several test to try and find out what was causing the issue(s). After running several test and trying to replace several parts...the transmission was still having the same issue(s)...so to fix the issue, the shop ordered me another used transmission, and now my car runs like NEW. I want to say THANK YOU to the transmission specialist that worked on my automobile, and a special thanks to Jimmy & Danny for their patience, great communication skills and professionalism. The Hunsinger LN shop defiantly sets the standards on how a business should be ran. I would HANDS DOWN recommend this shop to anyone that is having issues with their transmission. Keep up the GREAT work! Brad Buford