STAY FAR, FAR AWAY Start: Recommended by used car dealer to use this shop to fix what codes and symptoms show to be a faulty shift solenoid, dealer states their work is covered under the extended warranty. Severals calls go unanswered, so I drop off my vehicle and speak to Mike in person. Says it may be a couple days before they can diagnose the problem. Week 1: No word from anybody at the shop, I decide to follow up with a call, no answer. After calling every day for a week I can't reach anybody by phone to follow up on progress. Week 2: Get a call from Mike stating they are still performing diagnostics, they want to narrow down if its just a solenoid or a larger problem requiring a transmission replacement. Okay, no problem, but I would have appreciated an update after you said it would be a couple days to diagnose. Week 3: This is where things take a turn for the worse. Mike informs me the warranty company has authorized a used transmission swap with more miles than the one already installed. They didn't want to swap the faulty solenoid just in case there was a larger issue and it would be easier to swap the whole transmission. This didn't make sense to me at all, but I'm not in the transmission business, I tell them go ahead. Week 4: Mike calls and says they never replaced the transmission or the solenoid. He claims the codes disappeared, transmission no longer stuck in 4th gear, and I can pick up my vehicle. I pick it up, no charge for diagnostics thankfully, and within a couple hours of driving Check Engine turns on and the transmission is stuck in 4th gear again. End: Frustrated with the shop keeping my vehicle for almost a month without making any attempts at repairs I replaced the Solenoid myself for $120 in parts and a couple hours of labor. Codes gone, vehicle no longer stuck in 4th gear, and has been driving just fine since replacement.